External Access

If you are currently not at home, but would still like to have access to your home control, then you can use the external access provided by your evonHOME system. If you have activated this option, you can access your system from anywhere in the world assuming there is an Internet connection, just as if you were at home.

The configuration for external access is located under “all apps” – “settings”.

Configuration

Activate the function for external access in the settings by placing a tick next to it.

As soon as you have activated the function, the displayed status changes from “not connected” to “connected” and the evonHOME ID appears. This ID is required to connect you to your evonHOME system. It is a good idea to write this ID down, you will need it in the next step.

This evonHOME ID gives you the ability to access your system from a normal web browser (via
my.evon-home.com).

Logout

Return to the main screen. On the top left is your current username. If you click on it, the logout button will appear. Logout via this button.

You will now be on the start screen of the evonHOME app, which shows a list of all your previously connected systems.

Connect

Click on “new” to create a new connection. You will now see an overview of all possible connection types, as described previously.

Select “internet” as the connection type. You must enter the evonHOME ID in the next screen, along with your username and password. When done, connect via the button at the bottom of the screen.

As soon as you have successfully connected to your evonHOME system via the external connection, this connection will appear on the start page of your evonHOME app. You can now easily select this connection at any time.

The first external connection to your evonHOME system can take some time. Even once the connection has been established, please wait until all data has been uploaded before your quit the app.

Browser

Once you activate the external access, you can connect to your evonHOME system from every supported browser (Safari, Chrome, Edge).

Go to the website my.evon-home.com and login with your credentials. In addition to your user name and password, your will also require the evonHOME ID, which you received by activating the external access.

If you connect to your evonHOME system with a browser (e.g. Chrome), some device specific functions from the mobile App may not be available to you. These include, among others, native notifications, which also appear when the app is currently not in use.