External Access

If you are currently not at home, but would still like to have access to your home control, then you can use the external access provided by your evon Smart Home system. If you have activated this option, you can access your system from anywhere in the world assuming there is an Internet connection, just as if you were at home.

The configuration for external access is located under “all apps” – “settings”.


Activate the function for external access in the settings by placing a tick next to it.

As soon as you have activated the function, the displayed status changes from “not connected” to “connected” and the evon Smart Home ID appears. This ID is required to connect you to your evon Smart Home system. It is a good idea to write this ID down, you will need it in the next step.

This evon Smart Home ID gives you the ability to access your system from a normal web browser (via


Return to the main screen. On the top left is your current username. If you click on it, the logout button will appear. Logout via this button.

You will now be on the start screen of the evon Smart Home app, which shows a list of all your previously connected systems.


Click on “new” to create a new connection. You will now see an overview of all possible connection types, as described previously.

Select “internet” as the connection type. You must enter the evon Smart Home ID in the next screen, along with your username and password. When done, connect via the button at the bottom of the screen.

As soon as you have successfully connected to your evon Smart Home system via the external connection, this connection will appear on the start page of your evon Smart Home app. You can now easily select this connection at any time.

The first external connection to your evon Smart Home system can take some time. Even once the connection has been established, please wait until all data has been uploaded before your quit the app.


Once you activate the external access, you can connect to your evon Smart Home system from every supported browser (Safari, Chrome, Edge).

Go to the website my.evon-home.com and login with your credentials. In addition to your user name and password, your will also require the evon Smart Home ID, which you received by activating the external access.

If you connect to your evon Smart Home system with a browser (e.g. Chrome), some device specific functions from the mobile App may not be available to you. These include, among others, native notifications, which also appear when the app is currently not in use.